Returns & Exchanges

Returns & Exchanges
We want you to love your Moonlit Tales order! If something isn’t quite right, we make returns and exchanges simple and stress-free.

30-Day Returns & Exchanges
You have 30 days from delivery to return or exchange any unworn, unwashed items. We know many orders are gifts, so we allow a full month to give you extra peace of mind.

Defects or Issues
In the unlikely event your order arrives damaged, misprinted, or not as expected, please contact us right away. We’ll replace the item or issue a full refund — whichever you prefer. In these cases, you will not need to return the item.

Change of Mind or Size Issues
If you’d like to exchange for a different size, colour, or simply decide to return an item, we’re happy to help. Please note that in these cases, return shipping costs are the customer’s responsibility.

How to Start a Return
Just drop us a message with your order number and we’ll walk you through the quick return process.

✨ Our goal is to make sure you feel confident shopping with us. If you ever have questions, please don’t hesitate to reach out — we’re always here to help.